Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Gunmetal Stainless Steel Platinum Lettering Tailgate Badge

Gunmetal Stainless Steel Platinum Lettering Tailgate Badge

SKU: VHC3Z9942528A

$129.00

Shipping: Ships by Jan. 12

Pickup: Free at Dealer

Thule OverCast Awning

Thule OverCast Awning

SKU: VKB3Z99000C38FB

$639.00

Shipping: Ships by Jan. 12

Pickup: Free at Dealer

Super Duty Crew Cab Extended Length 2017-2022 Chromed Aluminum 6" Step Bars

Super Duty Crew Cab Extended Length 2017-2022 Chromed Aluminum 6" Step Bars

SKU: HC3Z16450BB

$970.00

Pickup Required

Pickup: Free at Dealer

Super Duty 2017-2022 Air Design® Black Satin Hood Scoop

Super Duty 2017-2022 Air Design® Black Satin Hood Scoop

SKU: VHC3Z16C630A

$419.00

Pickup Required

Pickup: Free at Dealer

Ford Performance Stainless Steel Marque Plate

Ford Performance Stainless Steel Marque Plate

SKU: M1828LS

$45.00

Shipping: Ships by Jan. 12

Pickup: Free at Dealer

Ford Performance Badge

Ford Performance Badge

SKU: M16098PBFP

$105.00

Shipping: Ships by Jan. 12

Pickup: Free at Dealer

Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Charcoal

Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Charcoal

SKU: VHC3Z25600D20F

$329.00

Shipping: Ships by Jan. 12

Pickup: Free at Dealer

Super Duty Platinum 2017-2025 Premium Soft Roll Up Tonneau Cover for 8.0' Bed

Super Duty Platinum 2017-2025 Premium Soft Roll Up Tonneau Cover for 8.0' Bed

SKU: VJC3Z99501A42F

$529.00

Pickup Required

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Super Duty 2019-2025 Bed Slide for 8.0' Bed

Super Duty 2019-2025 Bed Slide for 8.0' Bed

SKU: VKC3Z99113C37B

$2,359.00

Pickup Required

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...

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