Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  EcoBoost Black and Silver Emblems/Badges

                  EcoBoost Black and Silver Emblems/Badges

                  SKU: M1447EBBLK

                  $45.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty® 2023-2024 Leer Group Iconic Silver Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code JS - NON-RETURNABLE

                  Super Duty® 2023-2024 Leer Group Iconic Silver Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code JS - NON-RETURNABLE

                  SKU: VPC3Z99501A42FD

                  $4,179.00+ $266.00 Installation

                  First Aid Kit with Ford Logo

                  First Aid Kit with Ford Logo

                  SKU: VFL3Z19F515CB

                  $39.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Dash Letters - Pink

                  Super Duty 2023-2025 Dash Letters - Pink

                  SKU: VPC3Z9942528JD

                  $39.00

                  Shipping: More inventory coming soon
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                  Super Duty 2023 - 2025 Tailgate Letters - Pink

                  Super Duty 2023 - 2025 Tailgate Letters - Pink

                  SKU: VPC3Z9942528HD

                  $99.00

                  Shipping: More inventory coming soon
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                  Super Duty 2023-2025 Gatorback Front Splash Guards w/Ford Oval Stainless

                  Super Duty 2023-2025 Gatorback Front Splash Guards w/Ford Oval Stainless

                  SKU: VPC3Z16A550A

                  $359.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Chrome Dual Sail Mirror Caps w/ Trailer Tow Mirrors

                  Chrome Dual Sail Mirror Caps w/ Trailer Tow Mirrors

                  SKU: VFL3Z17D742F

                  $199.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  2023-2025 Super Duty, Trailer Hitch Reducer Adaptor

                  2023-2025 Super Duty, Trailer Hitch Reducer Adaptor

                  SKU: HC3Z19H282A

                  $35.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  ARB Dual Portable Air Compressor

                  ARB Dual Portable Air Compressor

                  SKU: M1830DAC

                  $975.00

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