Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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315 results

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

SKU: VM1PZ7855100AA

$429.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

LED Anti-Theft Flasher Vehicle Security System

LED Anti-Theft Flasher Vehicle Security System

SKU: DM5Z19D596A

$15.00 + $70.00 Installation

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Super Duty 2017-2025 AMP Bed Extender

Super Duty 2017-2025 AMP Bed Extender

SKU: VKC3Z99286A40A

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Shipping: Ships by Jan. 1

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FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

SKU: M1821UHR

$295.00

Shipping: Ships by Jan. 1

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Yakima® Rack Mounted Kayak Carrier w/o Lock

Yakima® Rack Mounted Kayak Carrier w/o Lock

SKU: VKB3Z7855100EB

$269.00

Shipping: Ships by Jan. 1

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Black Splash Guards with Stainless Steel Insert - SRW

Black Splash Guards with Stainless Steel Insert - SRW

SKU: CL3Z16A550T

$170.00

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Ford Performance Black Stainless Steel Marque Plate

Ford Performance Black Stainless Steel Marque Plate

SKU: M1828LB

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SKU: M1822A8

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Super Duty DRW 2011-2025 Splash Rear Guard Pair w/ Black Ford Logo

SKU: HC3Z16A550J

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...

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