Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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351 results

Ash Cup Coin Holder Kit w/o Lighter Element

Ash Cup Coin Holder Kit w/o Lighter Element

SKU: 5L8Z7804810AAA

$35.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

FORD TOTAL CARE CLEANING KIT

FORD TOTAL CARE CLEANING KIT

SKU: MFPPCLEAN3

$160.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Tailgate Bed Dust Seal

Tailgate Bed Dust Seal

SKU: VFL3Z99404A06A

$29.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Standard Interface Plate Kit

Standard Interface Plate Kit

SKU: HC3Z9928408AA

$70.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Super Duty 2020-2025 Gooseneck Trailer Hitch Kit 27,500 lbs. GTWR

Super Duty 2020-2025 Gooseneck Trailer Hitch Kit 27,500 lbs. GTWR

SKU: LC3Z19F503A

$375.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Super Duty 2017-2022 Lund Aeroskin Smoke Hood Deflector

Super Duty 2017-2022 Lund Aeroskin Smoke Hood Deflector

SKU: VHC3Z16C900C

$99.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Remote Start System Ultra-Long-Range Extender Antenna Kit

Remote Start System Ultra-Long-Range Extender Antenna Kit

SKU: JS7Z15603A

$35.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

NOCO Protective Carry Case for GB-50 Battery Jump Start Pack

NOCO Protective Carry Case for GB-50 Battery Jump Start Pack

SKU: VJL3Z10C744DS

$39.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

SKU: VJL3Z10C744BS

$39.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

...

28 - 36 of 351 results