Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Remote Start System RFR Antenna Vehicle Security Kit

Remote Start System RFR Antenna Vehicle Security Kit

SKU: DA8Z15603A

$40.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2010-2019 3.5L EcoBoost Cold Spark Plug Set

F-150 2010-2019 3.5L EcoBoost Cold Spark Plug Set

SKU: M1240535T

$65.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Napier Sportz SUV Tent

Napier Sportz SUV Tent

SKU: VAT4Z99000C38A

$429.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ford Performance License Plate Frame-Brushed Stainless Steel

Ford Performance License Plate Frame-Brushed Stainless Steel

SKU: M1828SS304C

$40.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

SKU: M10300COVER

$10.00

Shipping: Ships by Feb. 8

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Remote Start System Bi-Directional Extra Key Fob

Remote Start System Bi-Directional Extra Key Fob

SKU: DL3Z15K601A

$105.00

Shipping: Ships by Feb. 8

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FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

SKU: M1821UHR

$295.00

Shipping: Ships by Feb. 8

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Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

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SKU: M1820FPORRHD

$350.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

FORD EXTERIOR CLEANING KIT

FORD EXTERIOR CLEANING KIT

SKU: MFPPCLEAN2

$120.00

Shipping: Ships by Feb. 8

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