Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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77 results

Mustang 2018-2020 10pack Ford Performance Decal

Mustang 2018-2020 10pack Ford Performance Decal

SKU: M1820FP

$15.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Fusion 2013-2020 UVS 100 Custom Sunscreen

Fusion 2013-2020 UVS 100 Custom Sunscreen

SKU: VJS7Z78519A02A

$109.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

RIGID® Off-Road Under Body/Rock White Light Kit

RIGID® Off-Road Under Body/Rock White Light Kit

SKU: M15200RUN

$415.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

THULE Rack-Mounted Cargo Box

THULE Rack-Mounted Cargo Box

SKU: VAT4Z7855100L

$539.00

Pickup Required

Pickup: Free at Dealer

Thule Hitch Mounted Tilting Bike Carrier

Thule Hitch Mounted Tilting Bike Carrier

SKU: VPL2Z7855100A

$819.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

SKU: M1828SSC

$35.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

ARB Jack

SKU: M1830JACK

$875.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Black Flat Splash Guards Front Pair

Black Flat Splash Guards Front Pair

SKU: F6AZ16A550AA

$35.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Thule Canoe Carrier for Roof Racks

Thule Canoe Carrier for Roof Racks

SKU: VKB3Z7855100W

$199.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

...

46 - 54 of 77 results