Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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219 results

Thule Stand-Up Paddleboard Carrier for Roof Racks

Thule Stand-Up Paddleboard Carrier for Roof Racks

SKU: VFT4Z7855100B

$199.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

SKU: VJL3Z19J323AB

$79.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

Thule Force XT Large Roof Mounted Cargo Box

Thule Force XT Large Roof Mounted Cargo Box

SKU: VM1PZ7855100J

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Maverick 2022-2025 Air Design® Satin Black Tailgate Spoiler

Maverick 2022-2025 Air Design® Satin Black Tailgate Spoiler

SKU: VNZ6Z9944210B

$219.00

Shipping: Ships by Jan. 1

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Mustang M14 x1.5 Black Lug Nut Vehicle Kit

Mustang M14 x1.5 Black Lug Nut Vehicle Kit

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Shipping: Ships by Jan. 1

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Curt Fixed Hitch Mounted Basket

Curt Fixed Hitch Mounted Basket

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Shipping: Ships by Jan. 1

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Thule Rack Mounted Folding Kayak Carrier

Thule Rack Mounted Folding Kayak Carrier

SKU: VM1PZ7855100D

$349.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

Maverick 2022-2025 Cargo Management System Kit - Includes Cleat Tie Down Kit

Maverick 2022-2025 Cargo Management System Kit - Includes Cleat Tie Down Kit

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91 - 99 of 219 results