Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ford Performance Parking Only Sign

Ford Performance Parking Only Sign

SKU: M1827PARK

$35.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

SKU: BL3Z19F503C

$30.00

Shipping: Ships by Jan. 1

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Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

SKU: M1820FPORRHD

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Mustang 1964-2021 Ford Performance Banner

Mustang 1964-2021 Ford Performance Banner

SKU: M1827FP

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Maverick 2022-2025 Air Design® Satin Black Hood Scoop

Maverick 2022-2025 Air Design® Satin Black Hood Scoop

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Thule Hitch Mounted Bicycle Carrier for 4 Bikes

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Shipping: Ships by Jan. 1

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FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

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