Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  WIRE LOOM: FORD RACING LOGO, CHROME BASE/BLACK

                  WIRE LOOM: FORD RACING LOGO, CHROME BASE/BLACK

                  SKU: 302640

                  $22.00

                  Shipping: Ships by Jan. 10
                  Pickup: Free at Dealer
                  Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

                  Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

                  SKU: M1828SSC

                  $35.00

                  Shipping: Ships by Jan. 10
                  Pickup: Free at Dealer
                  FORD RACING COMPLETE DRESS UP KIT, BLACK CRINKLE FINISH

                  FORD RACING COMPLETE DRESS UP KIT, BLACK CRINKLE FINISH

                  SKU: 302500

                  $300.00

                  Shipping: Ships by Jan. 10
                  Pickup: Free at Dealer
                  FORD RACING LOGO DIE-CAST VALVE COVERS POLISHED

                  FORD RACING LOGO DIE-CAST VALVE COVERS POLISHED

                  SKU: 302001

                  $215.00

                  Shipping: Ships by Jan. 10
                  Pickup: Free at Dealer
                  Ford Performance Stainless Steel Marque Plate

                  Ford Performance Stainless Steel Marque Plate

                  SKU: M1828LS

                  $45.00

                  Shipping: Ships by Jan. 10
                  Pickup: Free at Dealer
                  Mustang 1964-1986 Graphite Intake Gasket for STD Port 302/351W

                  Mustang 1964-1986 Graphite Intake Gasket for STD Port 302/351W

                  SKU: M9439G50

                  $15.00

                  Shipping: Ships by Jan. 10
                  Pickup: Free at Dealer
                  Ford Performance Badge

                  Ford Performance Badge

                  SKU: M16098PBFP

                  $105.00

                  Shipping: Ships by Jan. 10
                  Pickup: Free at Dealer
                  Mustang 1979-1995 Ford Racing 9mm Spark Plug Wire Set

                  Mustang 1979-1995 Ford Racing 9mm Spark Plug Wire Set

                  SKU: M12259R301

                  $65.00

                  Shipping: Ships by Jan. 10
                  Pickup: Free at Dealer
                  FORD RACING BLACK BREATHER - SHIELDED

                  FORD RACING BLACK BREATHER - SHIELDED

                  SKU: 302233

                  $40.00

                  Shipping: Ships by Jan. 10
                  Pickup: Free at Dealer
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