Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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272 results

Rocker Channel Kit

Rocker Channel Kit

SKU: M6588A50

$30.00

Shipping: Ships by Jan. 10

Pickup: Free at Dealer

Ford Performance EZ-Up Tent Side Walls 10'

Ford Performance EZ-Up Tent Side Walls 10'

SKU: M1827W10A

$245.00

Shipping: Ships by Jan. 10

Pickup: Free at Dealer

Mustang GT 2015-2017 5.0L Cat-Back Sport Exhaust System with Chrome Tips

Mustang GT 2015-2017 5.0L Cat-Back Sport Exhaust System with Chrome Tips

SKU: M5200M8SC

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Pickup Required

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$110.00

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Mustang 2015-2021 5.2L Intake Valve Light Weight

Mustang 2015-2021 5.2L Intake Valve Light Weight

SKU: M6507M52

$135.00

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Mustang 2015-2020 5.2L Coyote Roller Finger Follower Kit

Mustang 2015-2020 5.2L Coyote Roller Finger Follower Kit

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Mustang 2011-2017 5.0L Coyote Cold Spark Plug Set

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Mustang 2015-2023 Half Shaft Assembly Right Side

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Shipping: Ships by Jan. 10

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163 - 171 of 272 results