Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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300 results

Mustang 2021-2023 Black & White Full Vehicle Cover for High Wing Models

Mustang 2021-2023 Black & White Full Vehicle Cover for High Wing Models

SKU: VMR3Z19A412G

$299.00

Shipping: Ships by Jan. 5

Pickup: Free at Dealer

Mustang 2015-2021 Bullitt White Shift Knob

Mustang 2015-2021 Bullitt White Shift Knob

SKU: M7213M8B

$145.00

Shipping: Ships by Jan. 5

Pickup: Free at Dealer

2015-2025 MUSTANG ANODIZED TITANIUM SHIFT KNOB

2015-2025 MUSTANG ANODIZED TITANIUM SHIFT KNOB

SKU: M7213T

$400.00

Shipping: Ships by Jan. 5

Pickup: Free at Dealer

Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

SKU: M9448M50

$80.00

Shipping: Ships by Jan. 5

Pickup: Free at Dealer

Mustang 2015-2023 HP Matte Black Performance Pack 19x10" Rear Wheel

Mustang 2015-2023 HP Matte Black Performance Pack 19x10" Rear Wheel

SKU: M1007DC1910MB

$360.00

Shipping: Ships by Jan. 5

Pickup: Free at Dealer

Mustang 2015-2024 Tie Down Kit

Mustang 2015-2024 Tie Down Kit

SKU: M1700M

$145.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

2015-2025 MUSTANG FRONT STRUT MOUNT - ADJ CAMBER

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SKU: M18183MDH

$410.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 2015-2017 2.3L EcoBoost Performance Calibration Kit

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SKU: M9603M4

$500.00

Shipping: Ships by Jan. 5

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Mustang 1996-2021 5.0L Coyote and Modular Engines High-Torque Mini Starter

Mustang 1996-2021 5.0L Coyote and Modular Engines High-Torque Mini Starter

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...

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