Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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821 results

Mustang 1996-2004 V8 Adjustable Clutch Cable

Mustang 1996-2004 V8 Adjustable Clutch Cable

SKU: M7553E302

$65.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Ash Cup Coin Holder Kit

Ash Cup Coin Holder Kit

SKU: AL3Z7804788AA

$35.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Mustang Performance 5.0L Coyote Cold Spark Plug Set

Mustang Performance 5.0L Coyote Cold Spark Plug Set

SKU: M12405M50A

$85.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Mustang 2015-2024 Knuckle to Toe Link Bearing Assembly

Mustang 2015-2024 Knuckle to Toe Link Bearing Assembly

SKU: M5A460M

$100.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Mustang 1986-2004 8.8" Outer Axle Bearing and Seal Kit

Mustang 1986-2004 8.8" Outer Axle Bearing and Seal Kit

SKU: M1225B

$50.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Mustang 2017-2023 Air Design® Absolute Black Side Quarter Window Scoop

Mustang 2017-2023 Air Design® Absolute Black Side Quarter Window Scoop

SKU: VHR3Z63280B10AF

$269.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Mustang SVT Cobra 2007-2014 Snake Fender Emblems

Mustang SVT Cobra 2007-2014 Snake Fender Emblems

SKU: M1447C

$85.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

AIR CLEANER KIT: CHROME, FORD RACING EMBLEM

AIR CLEANER KIT: CHROME, FORD RACING EMBLEM

SKU: 302350

$100.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

FORD RACING LOGO STAMPED STEEL VALVE COVERS CHROME

SKU: 302071

$115.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

...

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