Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Yakima Rack Mounted Medium Cargo Basket

Yakima Rack Mounted Medium Cargo Basket

SKU: VKB3Z7855100T

$649.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

SKU: M1828SSC

$35.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Ranger 2019-2023 Heavy Duty Impact Bed Mat for 5.0' Bed

Ranger 2019-2023 Heavy Duty Impact Bed Mat for 5.0' Bed

SKU: VKB3Z99112A15B

$249.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

ARB Jack

SKU: M1830JACK

$875.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

LED Anti-Theft Flasher Vehicle Security System

LED Anti-Theft Flasher Vehicle Security System

SKU: DM5Z19D596A

$15.00 + $70.00 Installation

Pickup Required

Pickup: Free at Dealer

Ranger 2019-2023 Black with Ford Logo Front Pair Heavy Duty (flat) Splash Guard

SKU: KB3Z16A550CB

$105.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Ranger/Raptor 2017-2023 Wheel Center Cap Set

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SKU: M1096KRA

$65.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

SKU: VKB3Z7855100AD

$709.00

Shipping: More inventory coming soon

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Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

SKU: VM1PZ7855100K

$259.00

Shipping: Ships by Jan. 7

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