Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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274 results

Ranger 2019-2023 Tailgate Damper Cartridge

Ranger 2019-2023 Tailgate Damper Cartridge

SKU: VKB3Z99406A10A

$50.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Ranger 2023 UnderCover Left Hand Side Pivot Storage Box

Ranger 2023 UnderCover Left Hand Side Pivot Storage Box

SKU: VPB3Z17N004A

$229.00

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Ash Cup Coin Holder with Lighter Element

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Ford Performance by WARN® Off-Road Recovery Kit

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Shipping: Ships by Dec. 30

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46 - 54 of 274 results