Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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3,056 results

F-150 2015-2020 Smoke Hood Deflector

F-150 2015-2020 Smoke Hood Deflector

SKU: GL3Z16C900A

$115.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Maverick 2022-2025 Coverking Black Neosupreme Front Seat Covers

Maverick 2022-2025 Coverking Black Neosupreme Front Seat Covers

SKU: VNZ6Z15600D20C

$189.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Super Duty 2017-2022 Front Molded Splash Guards with Ford Oval Logo

SKU: HC3Z16A550CB

$60.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 2015-2024 Lug Nut Kit

Mustang 2015-2024 Lug Nut Kit

SKU: M1012M

$15.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

F-150 2015-2025 Bed Extender

F-150 2015-2025 Bed Extender

SKU: VLL3Z99286A40A

$389.00

Expedition 2018-2024 Aeroskin Smoke Hood Deflector

Expedition 2018-2024 Aeroskin Smoke Hood Deflector

SKU: VJL1Z16C900B

$89.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Edge 2019-2024 Smoke Window Deflectors

Edge 2019-2024 Smoke Window Deflectors

SKU: VK2GZ18246A

$109.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang Mach-E 2021-2025 Charge Port Weather Kit

Mustang Mach-E 2021-2025 Charge Port Weather Kit

SKU: PK9Z10D802A

$90.00

F-150 2021-2025 Aeroskin II Textured Hood Deflector

F-150 2021-2025 Aeroskin II Textured Hood Deflector

SKU: VML3Z16C900B

$99.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

...

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