Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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3,057 results

Maverick 2022-2025 Tailgate Assist

Maverick 2022-2025 Tailgate Assist

SKU: VNZ6Z99406A10A

$50.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco Sport 2021-2025 Floor Liners 4pc Set For Rubber Flooring

Bronco Sport 2021-2025 Floor Liners 4pc Set For Rubber Flooring

SKU: MP1Z7813300BA

$205.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

4Knines Charcoal Pet Rear Seat Covers

4Knines Charcoal Pet Rear Seat Covers

SKU: VNZ6Z1863812A

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Pickup Required

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2021-2025 F-150 FORD PERFORMANCE FENDER VENT KIT -PAIR

2021-2025 F-150 FORD PERFORMANCE FENDER VENT KIT -PAIR

SKU: M1447FPVENT

$160.00

Shipping: Ships by Feb. 8

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Bronco 2021-2025 Molle Grate System for Swing Gate

Bronco 2021-2025 Molle Grate System for Swing Gate

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NOCO Protective Carry Case for GB-50 Battery Jump Start Pack

SKU: VJL3Z10C744DS

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Shipping: Ships by Feb. 8

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Escape 2020-2024 Black Cargo Area Liner

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SKU: LJ6Z6111600AA

$130.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ford Performance 5.0 Smart Battery Charger & Maintainer

Ford Performance 5.0 Smart Battery Charger & Maintainer

SKU: M10300FP

$120.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Maverick 2022-2025 TufSkinz Matte Black Tailgate Lettering Inserts

Maverick 2022-2025 TufSkinz Matte Black Tailgate Lettering Inserts

SKU: VPZ6Z9942528AB

$59.00

Shipping: Ships by Feb. 8

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...

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