Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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THULE Rack-Mounted Cargo Box

THULE Rack-Mounted Cargo Box

SKU: VAT4Z7855100L

$539.00

Pickup Required

Pickup: Free at Dealer

Thule Hitch Mounted Tilting Bike Carrier

Thule Hitch Mounted Tilting Bike Carrier

SKU: VPL2Z7855100A

$819.00

Shipping: Ships by Dec. 31

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Mustang M14 x 1.5 Black Lug Nut Wheel Kit

Mustang M14 x 1.5 Black Lug Nut Wheel Kit

SKU: M1012MB

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Overland Stand Alone Changing Room/Shower

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$319.00

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Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

SKU: M1828SSC

$35.00

Shipping: Ships by Dec. 31

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ARB Jack

SKU: M1830JACK

$875.00

Shipping: Ships by Dec. 31

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Thule Canoe Carrier for Roof Racks

Thule Canoe Carrier for Roof Racks

SKU: VKB3Z7855100W

$199.00

Shipping: Ships by Dec. 31

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RIGID® Off-Road Under Body Amber Lighting Kit

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$295.00

Shipping: Ships by Dec. 31

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Zinc Plated Wheel Locks for Hidden Lugs

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SKU: FL1Z1A043A

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Shipping: Ships by Dec. 31

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