Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD PERFORMANCE BRONCO WINDSHIELD BANNER - WHITE

                  FORD PERFORMANCE BRONCO WINDSHIELD BANNER - WHITE

                  SKU: M1820BRW

                  $45.00

                  Shipping: Ships by Nov. 27
                  Pickup: Free at Dealer
                  FORD PERFORMANCE BLACK STAINLESS STEEL MARQUE PLATE

                  FORD PERFORMANCE BLACK STAINLESS STEEL MARQUE PLATE

                  SKU: M1828LB

                  $45.00

                  Shipping: Ships by Nov. 27
                  Pickup: Free at Dealer
                  FORD PERFORMANCE RANGER WINDSHIELD BANNER - WHT/RED

                  FORD PERFORMANCE RANGER WINDSHIELD BANNER - WHT/RED

                  SKU: M1820RGR

                  $35.00

                  Shipping: Ships by Nov. 27
                  Pickup: Free at Dealer
                  FORD PERFORMANCE DECAL SET

                  FORD PERFORMANCE DECAL SET

                  SKU: M1820FPBED

                  $55.00

                  Shipping: Ships by Nov. 27
                  Pickup: Free at Dealer
                  2018-2020 F-150 BLACK OVAL KIT -WITH CAMERA

                  2018-2020 F-150 BLACK OVAL KIT -WITH CAMERA

                  SKU: M1447F15BC

                  $140.00

                  Shipping: Ships by Nov. 27
                  Pickup: Free at Dealer
                  FORD PERFORMANCE LICENSE PLATE FRAME-BRUSHED STAINLESS STEEL

                  FORD PERFORMANCE LICENSE PLATE FRAME-BRUSHED STAINLESS STEEL

                  SKU: M1828SS304C

                  $40.00

                  Shipping: Ships by Nov. 27
                  Pickup: Free at Dealer
                  FORD PERFORMANCE BRONCO WINDSHIELD BANNER - WHITE/RED

                  FORD PERFORMANCE BRONCO WINDSHIELD BANNER - WHITE/RED

                  SKU: M1820BRR

                  $60.00

                  Shipping: Ships by Nov. 27
                  Pickup: Free at Dealer
                  FORD PERFORMANCE BRONCO WINDSHIELD BANNER - SILVER

                  FORD PERFORMANCE BRONCO WINDSHIELD BANNER - SILVER

                  SKU: M1820BRS

                  $55.00

                  Shipping: Ships by Nov. 27
                  Pickup: Free at Dealer
                  POWERED BY FORD PERFORMANCE BADGE - BLACK

                  POWERED BY FORD PERFORMANCE BADGE - BLACK

                  SKU: M16098PBFPB

                  $125.00

                  Shipping: Ships by Nov. 27
                  Pickup: Free at Dealer
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