Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  BRONCO 2021-2023 RED BEAD LOCK TRIM RING KIT

                  BRONCO 2021-2023 RED BEAD LOCK TRIM RING KIT

                  SKU: M1021KBLR

                  $710.00

                  Shipping: Ships by Dec. 23
                  Pickup: Free at Dealer
                  Ford Performance F-Series Silver Windshield Banner

                  Ford Performance F-Series Silver Windshield Banner

                  SKU: M1820WS

                  $45.00

                  Shipping: Ships by Dec. 23
                  Pickup: Free at Dealer
                  Mustang 2005-2014 Ford Performance Off-Road Steering Wheel

                  Mustang 2005-2014 Ford Performance Off-Road Steering Wheel

                  SKU: M3600RA

                  $350.00

                  Shipping: Ships by Dec. 23
                  Pickup: Free at Dealer
                  2021-2025 F-150 RAPTOR CARBON FIBER FENDER VENT SET - GLOSS

                  2021-2025 F-150 RAPTOR CARBON FIBER FENDER VENT SET - GLOSS

                  SKU: M16026FG

                  $1,330.00

                  Shipping: Ships by Dec. 23
                  Pickup: Free at Dealer
                  Mustang 2015-2024 5.0L Chrome Fender Emblems/Badges Pair

                  Mustang 2015-2024 5.0L Chrome Fender Emblems/Badges Pair

                  SKU: M1447M50A

                  $40.00

                  Shipping: Ships by Dec. 23
                  Pickup: Free at Dealer
                  2024-2025 FORD PERFORMANCE MUSTANG COUPE HIGH WING OUTDOOR COVER

                  2024-2025 FORD PERFORMANCE MUSTANG COUPE HIGH WING OUTDOOR COVER

                  SKU: M19412S6TH

                  $625.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Mustang 1964-2020 Chrome V8 Badge

                  Mustang 1964-2020 Chrome V8 Badge

                  SKU: M7843V8

                  $25.00

                  Shipping: Ships by Dec. 23
                  Pickup: Free at Dealer
                  2024-2025 FORD PERFORMANCE MUSTANG COUPE LOW WING INDOOR COVER

                  2024-2025 FORD PERFORMANCE MUSTANG COUPE LOW WING INDOOR COVER

                  SKU: M19412S65

                  $625.00

                  Shipping: Ships by Dec. 23
                  Pickup: Free at Dealer
                  2024-2025 FORD PERFORMANCE MUSTANG COUPE LOW WING OUTDOOR COVER

                  2024-2025 FORD PERFORMANCE MUSTANG COUPE LOW WING OUTDOOR COVER

                  SKU: M19412S6TL

                  $625.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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