Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1. Performance Parts/
                  2. Driveline

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                  Driveline

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                  BRONCO M220 REAR AXLE ASSEMBLY 5.38 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  BRONCO M220 REAR AXLE ASSEMBLY 5.38 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  SKU: M4000538B

                  $2,950.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 1979-1995 Starter Index Plate Small Block Manual Transmission

                  Mustang 1979-1995 Starter Index Plate Small Block Manual Transmission

                  SKU: M7007B

                  $95.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang GT350 2015-2020 Shifter Kit without Knob

                  Mustang GT350 2015-2020 Shifter Kit without Knob

                  SKU: M7210M8A

                  $305.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Ford Racing Shift Knob 6-Speed

                  Ford Racing Shift Knob 6-Speed

                  SKU: M7213M8

                  $105.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 1985-2014 8.8" Ring and Pinion Installation Kit

                  Mustang 1985-2014 8.8" Ring and Pinion Installation Kit

                  SKU: M4210A

                  $60.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  BRONCO M210 FRONT DRIVE UNIT 4.88 RATIO

                  BRONCO M210 FRONT DRIVE UNIT 4.88 RATIO

                  SKU: M3002488BF

                  $2,950.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 1985-2000 T-5 Rebuild Kit

                  Mustang 1985-2000 T-5 Rebuild Kit

                  SKU: M7000A

                  $705.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 1986-2014 8.8" 3.55 Ring Gear and Pinion

                  Mustang 1986-2014 8.8" 3.55 Ring Gear and Pinion

                  SKU: M420988355

                  $270.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Mustang 2015-2023 Extended ARP Wheel Stud Kit

                  Mustang 2015-2023 Extended ARP Wheel Stud Kit

                  SKU: M1107C

                  $195.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  1

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