Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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DIPSTICK KIT: CHROME HANDLE AND TUBE

DIPSTICK KIT: CHROME HANDLE AND TUBE

SKU: 302401

$35.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

FORD RACING LOGO AIR BREATHER CAP: PUSH-ON; BLACK CRINKLE FINISH

SKU: 302216

$25.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

FORD RACING LOGO DIE-CAST VALVE COVERS BLACK

SKU: 302003

$195.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang 1963-2001 289/302 Dual Plane Intake Manifold

Mustang 1963-2001 289/302 Dual Plane Intake Manifold

SKU: M9424F302

$425.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Chrome Breather Cap with Ford Racing Logo

SKU: M6766FRNVCH

$25.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

FORD RACING SLANT EDGE AIR CLEANER BLACK/RED

FORD RACING SLANT EDGE AIR CLEANER BLACK/RED

SKU: 302385

$215.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

FORD RACING 289-351 SLANT EDGE VALVE COVER GRAY

FORD RACING 289-351 SLANT EDGE VALVE COVER GRAY

SKU: 302137

$345.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

BLACK FINISH AIR CLEANER NUT: MUSTANG LOGO

SKU: 302338

$17.50

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

VALVE COVER HOLD DOWN MINI-NUTS: CHROME

VALVE COVER HOLD DOWN MINI-NUTS: CHROME

SKU: 302315

$20.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

...

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