Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1963-2001 Exhaust Manifold Gaskets

                  Mustang 1963-2001 Exhaust Manifold Gaskets

                  SKU: M9448B302

                  $15.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  FORD RACING LOGO DIE-CAST VALVE COVERS POLISHED

                  FORD RACING LOGO DIE-CAST VALVE COVERS POLISHED

                  SKU: 302001

                  $215.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  FORD RACING EMBOSSED LOGO STAMPED STEEL VALVE COVERS CHROME

                  FORD RACING EMBOSSED LOGO STAMPED STEEL VALVE COVERS CHROME

                  SKU: 302070

                  $100.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  302-351W Street Rod Short V-Belt Water Pump

                  302-351W Street Rod Short V-Belt Water Pump

                  SKU: M8501E351S

                  $225.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  FORD SLANT EDGE BREATHER - GRAY

                  FORD SLANT EDGE BREATHER - GRAY

                  SKU: 302437

                  $45.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  FORD RACING COMPLETE DRESS UP KIT, CHROME FINISH WITH BLACK EMBLEMS

                  FORD RACING COMPLETE DRESS UP KIT, CHROME FINISH WITH BLACK EMBLEMS

                  SKU: 302510

                  $300.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  FORD COBRA LOGO AIR BREATHER CAP:CHROME

                  FORD COBRA LOGO AIR BREATHER CAP:CHROME

                  SKU: 302225

                  $17.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  FORD RACING SLANT EDGE AIR CLEANER CHROME

                  FORD RACING SLANT EDGE AIR CLEANER CHROME

                  SKU: 302384

                  $280.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  FORD SLANT EDGE BREATHER - CHROME

                  FORD SLANT EDGE BREATHER - CHROME

                  SKU: 302439

                  $45.00

                  Shipping: Ships by Apr 22
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