Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 1981-1993 Crankshaft Damper

Mustang 1981-1993 Crankshaft Damper

SKU: M6316A50

$380.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

FORD RACING SLANT EDGE AIR CLEANER POLISHED

FORD RACING SLANT EDGE AIR CLEANER POLISHED

SKU: 302383

$215.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

FORD RACING 289-351 SLANT EDGE VALVE COVER POLISHED

FORD RACING 289-351 SLANT EDGE VALVE COVER POLISHED

SKU: 302138

$350.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

SKU: M6250F303

$410.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

VALVE COVER HOLD DOWN MINI-NUTS:BLACK CRINKLE FINISH

VALVE COVER HOLD DOWN MINI-NUTS:BLACK CRINKLE FINISH

SKU: 302316

$20.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

SKU: 302326

$27.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Mustang 1964-1993 347" Boss Short Block

Mustang 1964-1993 347" Boss Short Block

SKU: M6009347

$7,000.00

Pickup Required

Pickup: Free at Dealer

BOSS 302 ENGINE BLOCK

BOSS 302 ENGINE BLOCK

SKU: M6010BOSS302

$3,000.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

PLUG AND DOWEL KIT FOR ALL BOSS BLOCKS

PLUG AND DOWEL KIT FOR ALL BOSS BLOCKS

SKU: M6026BOSS

$220.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

...

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