Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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FORD MUSTANG LOGO BLACK CRINKLE VALVE COVERS

SKU: 302101

$115.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

575 HP Boss Crate Engine Front Sump Pan

575 HP Boss Crate Engine Front Sump Pan

SKU: M6007Z460FFT

$15,750.00

Pickup Required

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FORD RACING SLANT EDGE AIR CLEANER - BLACK

FORD RACING SLANT EDGE AIR CLEANER - BLACK

SKU: 302380

$215.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

BLACK FINISH AIR CLEANER NUT: RED FORD OVAL LOGO

SKU: 302339

$19.00

Shipping: Ships by Jan. 1

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AIR CLEANER KIT: CHROME, FORD EMBLEM AND BLACK FORD RACING EMBLEM

AIR CLEANER KIT: CHROME, FORD EMBLEM AND BLACK FORD RACING EMBLEM

SKU: 302351

$110.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

FORD SLANT EDGE BREATHER - BLACK

FORD SLANT EDGE BREATHER - BLACK

SKU: 302435

$45.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

Mustang 1963-2001 Cylinder Head Gasket

Mustang 1963-2001 Cylinder Head Gasket

SKU: M6051A302

$95.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

Ford Oval Custom Billet Aluminum Spark Plug Wire Looms

Ford Oval Custom Billet Aluminum Spark Plug Wire Looms

SKU: M12297L900

$140.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

FORD RACING 289-351 SLANT EDGE VALVE COVER BLACK

FORD RACING 289-351 SLANT EDGE VALVE COVER BLACK

SKU: 302135

$375.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

...

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