Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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5.0L COYOTE ROLLER FINGER FOLLOWER KIT

5.0L COYOTE ROLLER FINGER FOLLOWER KIT

SKU: M6564M50

$215.00

Shipping: Ships by Dec. 17

Pickup: Free at Dealer

5.0 COYOTE STYLE ROAD RACE OIL PUMP PICK UP TUBE

5.0 COYOTE STYLE ROAD RACE OIL PUMP PICK UP TUBE

SKU: M6622M50RR

$195.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

5.0L COYOTE AUTOMATIC TRANSMISSION FLEXPLATE AND BOLTS 6R80

5.0L COYOTE AUTOMATIC TRANSMISSION FLEXPLATE AND BOLTS 6R80

SKU: M6375A50C

$90.00

Shipping: Ships by Dec. 17

Pickup: Free at Dealer

MUSTANG BILLET ENGINE CAP SET W/ LASER ENGRAVED FORD PERFORMANCE LOGO

SKU: M6766M50A

$235.00

Shipping: Ships by Dec. 17

Pickup: Free at Dealer

2015-2017 MUSTANG GT COYOTE ENGINE COVER KIT

2015-2017 MUSTANG GT COYOTE ENGINE COVER KIT

SKU: M9680M50A

$200.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

2015-2023 2.3L ECOBOOST HIGH PERFORMANCE CAMS

2015-2023 2.3L ECOBOOST HIGH PERFORMANCE CAMS

SKU: M625023EBH

$215.00

Shipping: Ships by Dec. 17

Pickup: Free at Dealer

2.3L ECOBOOST BALANCE SHAFT BLOCK-OFF PLUG

2.3L ECOBOOST BALANCE SHAFT BLOCK-OFF PLUG

SKU: M602623BSBP

$25.00

Shipping: Ships by Dec. 17

Pickup: Free at Dealer

REPLACEMENT SHORT PCV HOSE FOR M-6766-A50/A50A

REPLACEMENT SHORT PCV HOSE FOR M-6766-A50/A50A

SKU: CM6K817M50B

$50.00

Shipping: Ships by Dec. 17

Pickup: Free at Dealer

2015-2017 MUSTANG FORD PERFORMANCE RADIATOR COVER

2015-2017 MUSTANG FORD PERFORMANCE RADIATOR COVER

SKU: M8291FP

$115.00

Pickup Required

Pickup: Free at Dealer

...

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