Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Boss 302/351 Blocks Roller Cam Conversion Kit

Boss 302/351 Blocks Roller Cam Conversion Kit

SKU: M6253A50

$80.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang GT 2015-2017 5.0L Touring Muffler Kit with GT350 Exhaust Tips

Mustang GT 2015-2017 5.0L Touring Muffler Kit with GT350 Exhaust Tips

SKU: M5230M8TBV

$895.00

Pickup Required

Pickup: Free at Dealer

Mustang 2007-2013 65mm Cobra Jet Billet Aluminum Throttle Body

Mustang 2007-2013 65mm Cobra Jet Billet Aluminum Throttle Body

SKU: M9926CJ65

$850.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

SKU: M6675A50

$260.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

FORD MUSTANG LOGO AIR BREATHER CAP: BLACK CRINKLE FINISH

SKU: 302221

$19.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang GT 2015-2017 Cold Air Intake and Calibration Power Pack 2

Mustang GT 2015-2017 Cold Air Intake and Calibration Power Pack 2

SKU: M9603M8A

$750.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2005-2014 Performance Cooling Fan

Mustang 2005-2014 Performance Cooling Fan

SKU: M8C607MSVT

$370.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

SKU: 302326

$27.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2011-2017 5.0L Coyote Flywheel Bolt Kit

Mustang 2011-2017 5.0L Coyote Flywheel Bolt Kit

SKU: M6379C

$20.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

...

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