Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  SKU: M5200M8TBA

                  $1,950.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Mustang 2015-2017 5.0/5.2L Coyote High Performance Cam Phaser

                  Mustang 2015-2017 5.0/5.2L Coyote High Performance Cam Phaser

                  SKU: M6004A50R

                  $570.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  X2347D Street Cruiser-Dressed Crate Engine with x2 Heads - Front Sump Pan

                  X2347D Street Cruiser-Dressed Crate Engine with x2 Heads - Front Sump Pan

                  SKU: M6007X2347DF

                  $14,250.00

                  Pickup Required
                  Pickup: Free at Dealer
                  2024-2025 MUSTANG 5.0L EXTREME NON-ACTIVE W/VALANCE-BLACK TIP

                  2024-2025 MUSTANG 5.0L EXTREME NON-ACTIVE W/VALANCE-BLACK TIP

                  SKU: M5200M5EBV

                  $2,725.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Chrome Tips

                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Chrome Tips

                  SKU: M5200M8TC

                  $1,625.00

                  Pickup Required
                  Pickup: Free at Dealer
                  2024-2025 MUSTANG 2.3L EXTREME ACTIVE CAT-BACK - BLACK TIP

                  2024-2025 MUSTANG 2.3L EXTREME ACTIVE CAT-BACK - BLACK TIP

                  SKU: M5200M2EB

                  $2,725.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 1964-1979 535HP Boss Crate Engine-Z2 Heads Front Sump Pan

                  Mustang 1964-1979 535HP Boss Crate Engine-Z2 Heads Front Sump Pan

                  SKU: M6007Z2427FFT

                  $15,000.00

                  Pickup Required
                  Pickup: Free at Dealer
                  2022-2025 MAVERICK 2.0L SPORT EXHAUST - CHROME

                  2022-2025 MAVERICK 2.0L SPORT EXHAUST - CHROME

                  SKU: M5200MVC

                  $995.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 2005-2010 4.6L 3V Camshaft Drive Kit

                  Mustang 2005-2010 4.6L 3V Camshaft Drive Kit

                  SKU: M6004463V

                  $720.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
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