Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  460 SIAMESE BIG BORE ENGINE BLOCK

                  460 SIAMESE BIG BORE ENGINE BLOCK

                  SKU: M6010A460XBB

                  $3,500.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
                  Add to Cart
                  FR9 Water Pump Assembly

                  FR9 Water Pump Assembly

                  SKU: M8501FR9

                  $980.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  7.3L 2024 SUPER DUTY CRATE ENGINE

                  7.3L 2024 SUPER DUTY CRATE ENGINE

                  SKU: M600773B

                  $8,900.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 2.7L HIGH CLEARANCE EXHAUST SYSTEM

                  2021-2025 BRONCO 2.7L HIGH CLEARANCE EXHAUST SYSTEM

                  SKU: M5230BR7

                  $1,095.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG 2.3L EXTREME ACTIVE CAT-BACK - BLACK TIP

                  MUSTANG 2.3L EXTREME ACTIVE CAT-BACK - BLACK TIP

                  SKU: M5200M2EB

                  $2,725.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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                  302/351W Z-Head Aluminum 63cc with 7mm Valves

                  302/351W Z-Head Aluminum 63cc with 7mm Valves

                  SKU: M6049Z304D7

                  $950.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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                  Mustang 2018-2021 EcoBoost Performance Calibration

                  Mustang 2018-2021 EcoBoost Performance Calibration

                  SKU: M9603M4C

                  $735.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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                  Mustang 2007-2014 5.4L 4V Performance Intercooler

                  Mustang 2007-2014 5.4L 4V Performance Intercooler

                  SKU: M6775MSVT

                  $750.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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                  CUBED D3 RACE ALUMINUM CYLINDER HEAD

                  CUBED D3 RACE ALUMINUM CYLINDER HEAD

                  SKU: M6049D3C

                  $1,520.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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