Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  MUSTANG 5.0L SPORT NON-ACTIVE W/VALANCE-BLACK TIP

                  MUSTANG 5.0L SPORT NON-ACTIVE W/VALANCE-BLACK TIP

                  SKU: M5200M5SBV

                  $2,725.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 575 HP Boss Crate Engine Rear Sump Pan

                  Mustang 1964-1995 575 HP Boss Crate Engine Rear Sump Pan

                  SKU: M6007Z460FRT

                  $13,750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  5.2L RAPTOR R SUPERCHARGED CRATE ENGINE

                  5.2L RAPTOR R SUPERCHARGED CRATE ENGINE

                  SKU: M6007M52SCA

                  $29,500.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  1.6 LITER 4-CYLINDER LOTUS ENGINE BLOCK

                  1.6 LITER 4-CYLINDER LOTUS ENGINE BLOCK

                  SKU: M601016L

                  $2,750.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 MAVERICK 2.0L SPORT EXHAUST - CHROME

                  2022-2025 MAVERICK 2.0L SPORT EXHAUST - CHROME

                  SKU: M5200MVC

                  $995.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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                  Mustang 2005-2010 4.6L 3V Camshaft Drive Kit

                  Mustang 2005-2010 4.6L 3V Camshaft Drive Kit

                  SKU: M6004463V

                  $720.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  2024-2025 MUSTANG 5.0L EXTREME ACTIVE CAT-BACK - BLACK TIP

                  2024-2025 MUSTANG 5.0L EXTREME ACTIVE CAT-BACK - BLACK TIP

                  SKU: M5200M5EB

                  $2,725.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2021 5.0L GEN 3 Aluminator NA Short Block 12:1

                  Mustang 2018-2021 5.0L GEN 3 Aluminator NA Short Block 12:1

                  SKU: M6009A50NAB

                  $6,500.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-2004 Boss 351 Engine Block 9.2 Deck Big Bore

                  Mustang 1964-2004 Boss 351 Engine Block 9.2 Deck Big Bore

                  SKU: M6010B35192BB

                  $2,850.00

                  Pickup Required
                  Pickup: Free at Dealer
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