Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  ARB Ford Performance Parts Portable Air Compressor Kit

                  ARB Ford Performance Parts Portable Air Compressor Kit

                  SKU: M1830FPAC

                  $415.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  2021-2024 BRONCO M220 HD REAR AXLE DIFFERENTIAL COVER

                  2021-2024 BRONCO M220 HD REAR AXLE DIFFERENTIAL COVER

                  SKU: M4033BR

                  $215.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  Ford Performance Fender Cover

                  Ford Performance Fender Cover

                  SKU: M1822A7

                  $30.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  Bronco 2021+ Bronze Grille Lettering Overlay Kit

                  Bronco 2021+ Bronze Grille Lettering Overlay Kit

                  SKU: M1447BLBR

                  $110.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  Bronco 2021+ Bronze Rear Emblem Overlay

                  Bronco 2021+ Bronze Rear Emblem Overlay

                  SKU: M1447BEBR

                  $65.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  2021-2024 BRONCO G.O.A.T HOOD COWL DECAL

                  2021-2024 BRONCO G.O.A.T HOOD COWL DECAL

                  SKU: M1820BRH

                  $100.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  WARN Epic D-Ring Shackle

                  WARN Epic D-Ring Shackle

                  SKU: M1830EDS

                  $65.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  SKU: M1800FP

                  $29.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  FORD PERFORMANCE WINCH PULL STRAP

                  FORD PERFORMANCE WINCH PULL STRAP

                  SKU: M1821PS

                  $20.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
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