Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  SKU: M1820FPORRHD

                  $350.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 8.8" Front Axel Limited Slip Torsen Differential

                  F-150 8.8" Front Axel Limited Slip Torsen Differential

                  SKU: M4204F150LS

                  $710.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang and F-150 TPMS SENSOR AND ACTIVATION TOOL KIT

                  Mustang and F-150 TPMS SENSOR AND ACTIVATION TOOL KIT

                  SKU: M1180B

                  $140.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F150 2021-2022 157" WHEELBASE EXHAUST EXTENSION PIPE

                  F150 2021-2022 157" WHEELBASE EXHAUST EXTENSION PIPE

                  SKU: M5248FEXT

                  $125.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD EXTERIOR CLEANING KIT

                  FORD EXTERIOR CLEANING KIT

                  SKU: MFPPCLEAN2

                  $120.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - GLOSS

                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - GLOSS

                  SKU: M16628FG

                  $2,235.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Functional Bead Lock Ring Kit with Fasteners

                  Functional Bead Lock Ring Kit with Fasteners

                  SKU: M1021RA1

                  $235.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Ford Performance Stainless Steel Marque Plate

                  Ford Performance Stainless Steel Marque Plate

                  SKU: M1828LS

                  $45.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Ford Performance F-Series Silver Windshield Banner

                  Ford Performance F-Series Silver Windshield Banner

                  SKU: M1820WS

                  $45.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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