Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  SKU: M10300FP

                  $120.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

                  Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

                  SKU: M1828SSC

                  $35.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  AIR CLEANER KIT: BLACK CRINKLE FINISH, RED FORD RACING EMBLEM

                  AIR CLEANER KIT: BLACK CRINKLE FINISH, RED FORD RACING EMBLEM

                  SKU: 302352

                  $110.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Breather Cap with Ford Racing Logo

                  Chrome Breather Cap with Ford Racing Logo

                  SKU: M6766FRVCH

                  $22.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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                  VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

                  VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

                  SKU: 302326

                  $27.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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                  FORD RACING BLACK BREATHER - SHIELDED

                  FORD RACING BLACK BREATHER - SHIELDED

                  SKU: 302233

                  $40.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD MUSTANG LOGO STAMPED STEEL CHROME VALVE COVERS

                  FORD MUSTANG LOGO STAMPED STEEL CHROME VALVE COVERS

                  SKU: 302100

                  $125.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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                  289/302 One-Piece Rubber Oil Pan Gasket

                  289/302 One-Piece Rubber Oil Pan Gasket

                  SKU: M6710A50

                  $40.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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                  AIR CLEANER KIT: CHROME, FORD RACING EMBLEM

                  AIR CLEANER KIT: CHROME, FORD RACING EMBLEM

                  SKU: 302350

                  $100.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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