Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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174 results

Single Service Rear Shock M-18000-A

Single Service Rear Shock M-18000-A

SKU: M18001AR1

$200.00

Shipping: Ships by Jan. 4

Pickup: Free at Dealer

Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

SKU: M6375A50C

$90.00

Shipping: Ships by Jan. 4

Pickup: Free at Dealer

Mustang 2005-2014 Competition Front Bushing Kit

Mustang 2005-2014 Competition Front Bushing Kit

SKU: M5638C

$650.00

Shipping: Ships by Jan. 4

Pickup: Free at Dealer

Mustang 2007-2011 Anti-Roll Bar/Sway Bar Replacement Bushing Kit

Mustang 2007-2011 Anti-Roll Bar/Sway Bar Replacement Bushing Kit

SKU: M5490BKB

$60.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 2007-2011 Anti-Roll/Sway Bar Complete Hardware Kit

Mustang 2007-2011 Anti-Roll/Sway Bar Complete Hardware Kit

SKU: M5490HWB

$190.00

Shipping: Ships by Jan. 4

Pickup: Free at Dealer

Mustang 2005-2011 Anti-Roll Bar/Sway Bar Replacement Bushing Kit

Mustang 2005-2011 Anti-Roll Bar/Sway Bar Replacement Bushing Kit

SKU: M5490BKA

$60.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang Cobra Jet 2011-2014 5.0L Cold Air Kit

Mustang Cobra Jet 2011-2014 5.0L Cold Air Kit

SKU: M9603M50CJ

$475.00

Shipping: Ships by Jan. 4

Pickup: Free at Dealer

Mustang 2012-2013 Boss 302 Lowering Springs

Mustang 2012-2013 Boss 302 Lowering Springs

SKU: M5300T

$395.00

Shipping: Ships by Jan. 4

Pickup: Free at Dealer

Mustang GT 2005-2014 Track Lowering Springs

Mustang GT 2005-2014 Track Lowering Springs

SKU: M5300PA

$320.00

Shipping: Ships by Jan. 4

Pickup: Free at Dealer

...

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