Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2024-2025 MUSTANG PERFORMANCE PACK SPOILER W/GURNEY FLAP

                  2024-2025 MUSTANG PERFORMANCE PACK SPOILER W/GURNEY FLAP

                  SKU: M16600S65PPG

                  $975.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 5.0L Coyote Oil Line Adaptor

                  Mustang 2015-2023 5.0L Coyote Oil Line Adaptor

                  SKU: M6881M50A

                  $260.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG 2.3L EXTREME ACTIVE CAT-BACK - BLACK TIP

                  MUSTANG 2.3L EXTREME ACTIVE CAT-BACK - BLACK TIP

                  SKU: M5200M2EB

                  $2,725.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Ford Performance Track Mat

                  Ford Performance Track Mat

                  SKU: M1822A8

                  $55.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Mustang 2015-2021 IRS Super 8.8" Ring and Pinion Set - 3.73 Ratio

                  Mustang 2015-2021 IRS Super 8.8" Ring and Pinion Set - 3.73 Ratio

                  SKU: M420988373A

                  $285.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Mustang 2011-2021 5.0L Coyote Forged Crank

                  Mustang 2011-2021 5.0L Coyote Forged Crank

                  SKU: M6303M50B

                  $585.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  MUSTANG 2.3L EXTREME NON-ACTIVE W/GT VALANCE - BLACK TIP

                  MUSTANG 2.3L EXTREME NON-ACTIVE W/GT VALANCE - BLACK TIP

                  SKU: M5200M2EBV

                  $2,535.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  2024-2025 MUSTANG 5.0L AIR/OIL SEPARATOR KIT L & R

                  2024-2025 MUSTANG 5.0L AIR/OIL SEPARATOR KIT L & R

                  SKU: M6766A50D

                  $625.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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