Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 1968-1996 429/460 High Volume Oil Pump

Mustang 1968-1996 429/460 High Volume Oil Pump

SKU: M6600A460

$105.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 2015-2021 Deck Lid Trim Panel

Mustang 2015-2021 Deck Lid Trim Panel

SKU: M16600MA

$240.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 2011-2017 5.0L Coyote Cold Spark Plug Set

Mustang 2011-2017 5.0L Coyote Cold Spark Plug Set

SKU: M12405M50

$35.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 2007-2014 5.4L 4V Performance Intercooler

Mustang 2007-2014 5.4L 4V Performance Intercooler

SKU: M6775MSVT

$750.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 2005-2014 Rear Lower Control Arm Upgrade Kit

Mustang 2005-2014 Rear Lower Control Arm Upgrade Kit

SKU: M5538A

$175.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang GT 2018-2021 Calibration with Cold Air Intake and Throttle Body

Mustang GT 2018-2021 Calibration with Cold Air Intake and Throttle Body

SKU: M9603M8B

$1,395.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BRONZE

BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BRONZE

SKU: M1007KM1785KB

$1,820.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Bronco 2021-2023 Ford Performance Bronco White Windscreen Banner

Bronco 2021-2023 Ford Performance Bronco White Windscreen Banner

SKU: M1820BRW

$45.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Bronco 2021+ Sasquatch Blackout Kit

Bronco 2021+ Sasquatch Blackout Kit

SKU: M1019BBK

$900.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

...

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