Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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BRONCO M210 FDU UPGRADE KIT 5.38 RATIO

BRONCO M210 FDU UPGRADE KIT 5.38 RATIO

SKU: M3001538KIT

$1,500.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

Mustang 1996-2004 Clutch Release Lever

Mustang 1996-2004 Clutch Release Lever

SKU: M7515A

$95.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

Bronco 4Dr 2021-2023 Tube Door Kit

Bronco 4Dr 2021-2023 Tube Door Kit

SKU: M19008BTD4

$2,500.00

Pickup Required

Pickup: Free at Dealer

Ranger 2019-2023 Tremor Grille and Ford Oval Package

Ranger 2019-2023 Tremor Grille and Ford Oval Package

SKU: M8200TMR

$380.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

5.0L COYOTE HIGH RPM COMPETITION PULSE RING

5.0L COYOTE HIGH RPM COMPETITION PULSE RING

SKU: M12A227CJ13

$125.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

BRONCO M210 FRONT DRIVE UNIT 5.38 RATIO W/ELD

BRONCO M210 FRONT DRIVE UNIT 5.38 RATIO W/ELD

SKU: M3002538BF

$2,950.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

Mustang 2015-2023 Rear Wheel Hub Kit with ARP Studs

Mustang 2015-2023 Rear Wheel Hub Kit with ARP Studs

SKU: M1104B

$450.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

Single Service Rear Shock M-18000-A

Single Service Rear Shock M-18000-A

SKU: M18001AR1

$200.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

2022-2025 MAVERICK 2.0L SPORT EXHAUST - CHROME

2022-2025 MAVERICK 2.0L SPORT EXHAUST - CHROME

SKU: M5200MVC

$995.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

...

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