Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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2024-2025 MUSTANG 5.0L AIR/OIL SEPARATOR KIT L & R

2024-2025 MUSTANG 5.0L AIR/OIL SEPARATOR KIT L & R

SKU: M6766A50D

$625.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang M14 x 1.5 Black Lug Nut Wheel Kit

Mustang M14 x 1.5 Black Lug Nut Wheel Kit

SKU: M1012MB

$55.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

BRONCO METHOD CENTER CAP - BLACK & GRAY

BRONCO METHOD CENTER CAP - BLACK & GRAY

SKU: M1096FPMS

$60.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 1983-2001 302 One Piece Rear Main Oil Seal

Mustang 1983-2001 302 One Piece Rear Main Oil Seal

SKU: M6701B302

$20.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Focus-ST 2013-2018 Calibration and Spark Plugs

Focus-ST 2013-2018 Calibration and Spark Plugs

SKU: M14204FSTA

$300.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

FORD MUSTANG LOGO AIR BREATHER CAP:CHROME

SKU: 302220

$17.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

2018-2023 5.0L Coyote Oil-Air Separator RH

2018-2023 5.0L Coyote Oil-Air Separator RH

SKU: M6766A50A

$225.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2017-2020 3.5L EcoBoost Oil-Air Separator RH

F-150 2017-2020 3.5L EcoBoost Oil-Air Separator RH

SKU: M676635T

$245.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

FORD MUSTANG LOGO AIR BREATHER CAP: BLACK CRINKLE FINISH

SKU: 302221

$19.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

...

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