Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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5.0L Coyote "Powered by Ford" Black Coil Covers

5.0L Coyote "Powered by Ford" Black Coil Covers

SKU: M6P067M50BL

$50.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

2024 RANGER 2.3L ECOBOOST PERFORMANCE CALIBRATION

2024 RANGER 2.3L ECOBOOST PERFORMANCE CALIBRATION

SKU: M9603REBA

$825.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Pressure Plate Bolt and Dowel Kit

Pressure Plate Bolt and Dowel Kit

SKU: M6397B46

$20.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 2015-2021 Bullitt White Shift Knob

Mustang 2015-2021 Bullitt White Shift Knob

SKU: M7213M8B

$145.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Super Duty 2017-2025 Black Chrome Exhaust Tip

Super Duty 2017-2025 Black Chrome Exhaust Tip

SKU: M5260BCT3

$160.00

Shipping: Ships by Feb. 9

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Mustang 1989-1993 9" Differential Bearing Adjuster Lock and Bolt Kit

Mustang 1989-1993 9" Differential Bearing Adjuster Lock and Bolt Kit

SKU: M4144B

$3.50

Shipping: Ships by Feb. 9

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Mustang 1968-1997 429/460 One-Piece Rubber Oil Pan Gasket

Mustang 1968-1997 429/460 One-Piece Rubber Oil Pan Gasket

SKU: M6710A460

$65.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang GT350 2015-2019 Ford Performance White 6-Speed Shift Knob

Mustang GT350 2015-2019 Ford Performance White 6-Speed Shift Knob

SKU: M7213M8SW

$105.00

Shipping: Ships by Feb. 9

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Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

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SKU: M1828SSC

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Shipping: Ships by Feb. 9

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