Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Small Block High Torque Mini Starter

Small Block High Torque Mini Starter

SKU: M11000B51

$360.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Bronco/Ranger M220 Rear End Ring and Pinion Installation Kit

Bronco/Ranger M220 Rear End Ring and Pinion Installation Kit

SKU: M4210R

$225.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

5.0/5.2L Pair of Aluminum Cam Cover

5.0/5.2L Pair of Aluminum Cam Cover

SKU: M6067M52S

$335.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

2021-2024 BRONCO SPORT 18" WHEEL KIT - GLOSS BLACK

2021-2024 BRONCO SPORT 18" WHEEL KIT - GLOSS BLACK

SKU: M1007KS187BSGB

$970.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

SKU: M1A043C

$90.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Mustang 1986-2004 8.8" Outer Axle Bearing and Seal Kit

Mustang 1986-2004 8.8" Outer Axle Bearing and Seal Kit

SKU: M1225B

$50.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Mustang Rear Tow Hook Assembly

Mustang Rear Tow Hook Assembly

SKU: M17954RB

$120.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Bronco 5 Wheel TPMS with Activation Tool Kit

Bronco 5 Wheel TPMS with Activation Tool Kit

SKU: M1180BR5

$280.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Modular and Coyote Engine Shipping and Storage Cradle

Modular and Coyote Engine Shipping and Storage Cradle

SKU: M6038M

$195.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

...

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