Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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2021-2025 F-150 SPORT EXHAUST - BLACK - BUMPER EXIT

2021-2025 F-150 SPORT EXHAUST - BLACK - BUMPER EXIT

SKU: M5200FSBRB

$2,165.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

2021-2024 BRONCO 17" X 8.5" WHEEL KIT - MATTE BLACK

2021-2024 BRONCO 17" X 8.5" WHEEL KIT - MATTE BLACK

SKU: M1007KP1785MB

$1,655.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

Mustang 1964-1995 351 Deep Rear Sump Oil Pickup Tube for Z351 Aluminum Block

Mustang 1964-1995 351 Deep Rear Sump Oil Pickup Tube for Z351 Aluminum Block

SKU: M6622DRS351A

$90.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Chrome Tips

Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Chrome Tips

SKU: M5200M8TC

$1,625.00

Pickup Required

Pickup: Free at Dealer

PAC 1219X Beehive Valve Spring set of 16

PAC 1219X Beehive Valve Spring set of 16

SKU: M65131219X

$285.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

F-250 Super Duty 2020 7.3L Gas Engine Crankshaft

F-250 Super Duty 2020 7.3L Gas Engine Crankshaft

SKU: M6303SD73

$465.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

WIRE DIVIDERS: FORD LOGO: BLUE 4 TO 3 TO 2 WIRE

SKU: 302637

$22.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

Mustang 2015-2021 5.2L Intake Valve Light Weight

Mustang 2015-2021 5.2L Intake Valve Light Weight

SKU: M6507M52

$135.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

2024+ MUSTANG HANDLING PACK FASTENER KIT

2024+ MUSTANG HANDLING PACK FASTENER KIT

SKU: MFR3F6

$190.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

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