Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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289/302/351W FRONT TIMING CHAIN COVER

289/302/351W FRONT TIMING CHAIN COVER

SKU: M6059D351

$235.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Add to Cart

PROCAL3 Service Park Replacement Dongle

PROCAL3 Service Park Replacement Dongle

SKU: CMCANELOPEB

$265.00

Shipping: Ships by Feb. 18

Pickup: Free at Dealer

Add to Cart

GEN 2 COYOTE 5.2L HIGH PERFORMANCE CAMS

GEN 2 COYOTE 5.2L HIGH PERFORMANCE CAMS

SKU: M6550M52

$1,965.00

Shipping: Ships by Feb. 18

Pickup: Free at Dealer

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Mustang GT 2015-2017 Cold Air Intake and Calibration Power Pack 2

Mustang GT 2015-2017 Cold Air Intake and Calibration Power Pack 2

SKU: M9603M8A

$750.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

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Mustang 2015-2017 2.3L EcoBoost Performance Calibration Kit

Mustang 2015-2017 2.3L EcoBoost Performance Calibration Kit

SKU: M9603M4

$500.00

Shipping: Ships by Feb. 18

Pickup: Free at Dealer

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Mustang 2005-2014 Front Strut Mount Upgrade

Mustang 2005-2014 Front Strut Mount Upgrade

SKU: M18183C

$175.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

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Mustang 2015-2023 Street Handling Pack

Mustang 2015-2023 Street Handling Pack

SKU: MFR3AMAA

$1,550.00

Pickup Required

Pickup: Free at Dealer

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Mustang 2005-2014 High Performance Brake Cooling Shields

Mustang 2005-2014 High Performance Brake Cooling Shields

SKU: M20045MSVT

$110.00

Shipping: Ships by Feb. 18

Pickup: Free at Dealer

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Focus-ST 2013-2018 Calibration, Spark Plus and Cold Air Intake

Focus-ST 2013-2018 Calibration, Spark Plus and Cold Air Intake

SKU: M9603AFSTA

$425.00

Shipping: Ships by Feb. 18

Pickup: Free at Dealer

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