Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ranger 2024-2025 Embark LS Retractable Matte Black Tonneau Cover

Ranger 2024-2025 Embark LS Retractable Matte Black Tonneau Cover

SKU: VR1WZ99501A42M

$2,399.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

Ranger 2019-2023 Ford Performance Chase Rack

Ranger 2019-2023 Ford Performance Chase Rack

SKU: M19007R

$600.00

Pickup Required

Pickup: Free at Dealer

DIPSTICK KIT: ALUMINUM ANODIZED HANDLE, EMBOSSED FORD LOGO

SKU: 302400

$40.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

Mustang 2018-2021 5.0L Coyote/10R80 Transmission High-Torque Mini Starter

Mustang 2018-2021 5.0L Coyote/10R80 Transmission High-Torque Mini Starter

SKU: M11000C50A

$320.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

Pressure Plate Bolt and Dowel Kit

Pressure Plate Bolt and Dowel Kit

SKU: M6397B46

$20.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

Putco Smoke In-Channel Side Window Deflectors, Front Only 2-Piece Set for Super Cab

Putco Smoke In-Channel Side Window Deflectors, Front Only 2-Piece Set for Super Cab

SKU: VML3Z18246E

$69.00

Shipping: Ships by Jan. 19

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Super Duty Crew Cab 2017-2025 Chromed Aluminum 5" Step Bars

Super Duty Crew Cab 2017-2025 Chromed Aluminum 5" Step Bars

SKU: HC3Z16450EB

$750.00

Pickup Required

Pickup: Free at Dealer

Trailer Hitch 2 5/16" Ball 1 1/4" Shank

Trailer Hitch 2 5/16" Ball 1 1/4" Shank

SKU: BC3Z19F503B

$35.00

Shipping: Ships by Jan. 19

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EcoSport 2018-2022 UVS 100 Custom Sunscreen

EcoSport 2018-2022 UVS 100 Custom Sunscreen

SKU: VJN1Z78519A02A

$109.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

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