Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ranger 2024-2025, Hard Folding Tonneau/Bed Cover by Leer, 5.0 Bed

Ranger 2024-2025, Hard Folding Tonneau/Bed Cover by Leer, 5.0 Bed

SKU: VR1WZ99501A42E

$1,599.00

Pickup Required

Pickup: Free at Dealer

Super Duty Regular Cab 2017-2025 Black 5" Step Bars

Super Duty Regular Cab 2017-2025 Black 5" Step Bars

SKU: HC3Z16450FA

$560.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

Ranger 2024-2025 Black Textured Exterior Trim Body Armour Rocker Panel Protection for SuperCrew

Ranger 2024-2025 Black Textured Exterior Trim Body Armour Rocker Panel Protection for SuperCrew

SKU: VR1WZ1613208B

$289.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Super Duty Die-Stamped Stainless Insert

Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Super Duty Die-Stamped Stainless Insert

SKU: VPC3Z16A550T

$649.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Super Duty 2017-2019 ECCO Back Up Reverse Alarm for Chassis Cab Applications

Super Duty 2017-2019 ECCO Back Up Reverse Alarm for Chassis Cab Applications

SKU: VHC3Z14N137C

$99.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

Bronco Front Axle Hub Nut Pair

Bronco Front Axle Hub Nut Pair

SKU: M3B477A

$9.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

AIR CLEANER KIT: CHROME, FORD RACING EMBLEM

AIR CLEANER KIT: CHROME, FORD RACING EMBLEM

SKU: 302350

$100.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

2020-2025 EXPLORER ST SPORT EXHAUST - BLACK

2020-2025 EXPLORER ST SPORT EXHAUST - BLACK

SKU: M5200ESTB

$2,195.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

F-150 2021-2023 Chrome Exhaust Tip

F-150 2021-2023 Chrome Exhaust Tip

SKU: M5260CT1

$125.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

...

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