Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 1983-2001 302 One Piece Rear Main Oil Seal

Mustang 1983-2001 302 One Piece Rear Main Oil Seal

SKU: M6701B302

$20.00

Shipping: Ships by Jan. 21

Pickup: Free at Dealer

F-150 2021-2024 Bushwacker Fender Flares

F-150 2021-2024 Bushwacker Fender Flares

SKU: VML3Z16268DB

$539.00

Pickup Required

Pickup: Free at Dealer

Escape 2024 Illuminated Keyless Entry Keypad

Escape 2024 Illuminated Keyless Entry Keypad

SKU: LJ6Z14A626AA

$185.00

Pickup Required

Pickup: Free at Dealer

Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Rear Pair

Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Rear Pair

SKU: VM1PZ16A550B

$299.00

Shipping: Ships by Jan. 21

Pickup: Free at Dealer

Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Black Ford Oval and Black Surround

Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Black Ford Oval and Black Surround

SKU: VPC3Z16A550R

$649.00

Shipping: Ships by Jan. 21

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Bronco Raptor 2022-2024 Race Red FORD Grille Letter

Bronco Raptor 2022-2024 Race Red FORD Grille Letter

SKU: VN2DZ9942528CA

$89.00

Shipping: Ships by Jan. 21

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Mustang 2005-2014 Lightweight Tubular Front Bumper

Mustang 2005-2014 Lightweight Tubular Front Bumper

SKU: M17757MB

$390.00

Shipping: Ships by Jan. 21

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Liftgate Privacy Curtain

Liftgate Privacy Curtain

SKU: VNL1Z99000C38A

$119.00

Shipping: Ships by Jan. 21

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F-150 2015-2025 Bed Rail Installation Kit for 5.5' Bed

F-150 2015-2025 Bed Rail Installation Kit for 5.5' Bed

SKU: VFL3Z99000A25A

$39.00

Shipping: Ships by Jan. 21

Pickup: Free at Dealer

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