Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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EcoSport 2018-2022 Lockable Cross Bars 2pc Set

EcoSport 2018-2022 Lockable Cross Bars 2pc Set

SKU: JN1Z9955100A

$175.00

Shipping: Ships by Jan. 21

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M14 X 1.5 BLACK LUG NUT VEHICLE KIT OF 32

M14 X 1.5 BLACK LUG NUT VEHICLE KIT OF 32

SKU: M1012KSB

$315.00

Shipping: Ships by Jan. 21

Pickup: Free at Dealer

Bronco 2021-2024 Air Design® Exterior Trim Hood Scoop

Bronco 2021-2024 Air Design® Exterior Trim Hood Scoop

SKU: VM2DZ16C630B

$449.00

Shipping: Ships by Jan. 21

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Super Duty 2023-2025 Bushwacker Black 4-Piece Fender Flare Kit Extend-A-Fender

Super Duty 2023-2025 Bushwacker Black 4-Piece Fender Flare Kit Extend-A-Fender

SKU: VPC3Z16268C

$559.00

Shipping: Ships by Jan. 21

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Mustang 2021-2023 Grey & Orange Full Vehicle Cover for High Wing Models

Mustang 2021-2023 Grey & Orange Full Vehicle Cover for High Wing Models

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F-150 2021-2025 Air Design® Fender Flares

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SKU: VML3Z16268E

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Pickup Required

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Chrome Breather Cap with Ford Racing Logo

SKU: M6766FRVCH

$22.00

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Super Duty 2017-2025 Zinc Plated Wheel Locks for Hidden Lugs

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Bronco Hoop Step 2 Door

Bronco Hoop Step 2 Door

SKU: M16450BHS2

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