Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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3,477 results

Mustang 1967-1995 302/351W Crankshaft Pulley Spacer 0.875"

Mustang 1967-1995 302/351W Crankshaft Pulley Spacer 0.875"

SKU: M8510C351

$60.00

Shipping: Ships by Jan. 23

Pickup: Free at Dealer

Remote Start System Long Range One Way Key Fob

Remote Start System Long Range One Way Key Fob

SKU: DS7Z15K601F

$60.00

Shipping: Ships by Jan. 23

Pickup: Free at Dealer

Covercraft Rear Row 60/40 Seat Covers w/o Armrest in Charcoal

Covercraft Rear Row 60/40 Seat Covers w/o Armrest in Charcoal

SKU: VML3Z2663812J

$239.00

Pickup Required

Pickup: Free at Dealer

Explorer 2011-2019 Molded Black Splash Guards Front Pair

Explorer 2011-2019 Molded Black Splash Guards Front Pair

SKU: BB5Z16A550AA

$60.00

Shipping: Ships by Jan. 23

Pickup: Free at Dealer

Mustang 1996-2017 Flywheel Lightweight Billet 8 Bolt Modular-Coyote

Mustang 1996-2017 Flywheel Lightweight Billet 8 Bolt Modular-Coyote

SKU: M6375M50

$405.00

Shipping: Ships by Jan. 23

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Mustang 2021-2023 Black & White Full Vehicle Cover for Low Wing Models

Mustang 2021-2023 Black & White Full Vehicle Cover for Low Wing Models

SKU: VMR3Z19A412C

$299.00

Shipping: Ships by Jan. 23

Pickup: Free at Dealer

Super Duty 2017-2022 RealTree Front Seat Covers 40/20/40 in Green

Super Duty 2017-2022 RealTree Front Seat Covers 40/20/40 in Green

SKU: VHC3Z25600D20A

$409.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

100 Series 4 Button Remote Start System

100 Series 4 Button Remote Start System

SKU: BC3Z19G364A

$375.00

F-150 2021-2023 Black Side Exit Touring Exhaust 2.7L, 3.5L & 5.0L

F-150 2021-2023 Black Side Exit Touring Exhaust 2.7L, 3.5L & 5.0L

SKU: M5200FTBS

$1,585.00

Shipping: Ships by Jan. 23

Pickup: Free at Dealer

...

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