Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2015-2020 Covercraft Carhartt Protective Front Seat Covers 40/20/40 in Gravel

F-150 2015-2020 Covercraft Carhartt Protective Front Seat Covers 40/20/40 in Gravel

SKU: VFL3Z25600D20D

$399.00

Shipping: Ships by Jan. 18

Pickup: Free at Dealer

F-150 2011-2017 5.0L Coyote Cam Cover Ball Stud Kit

F-150 2011-2017 5.0L Coyote Cam Cover Ball Stud Kit

SKU: M6067BF150

$25.00

Shipping: Ships by Jan. 18

Pickup: Free at Dealer

F-150 2015-2024 BedRug Sportliner for 6.5' Bed

F-150 2015-2024 BedRug Sportliner for 6.5' Bed

SKU: VFL3Z9900038AB

$489.00

Shipping: Ships by Jan. 18

Pickup: Free at Dealer

F-150 2021-2025 Gatorback Black & Chrome Ford Logo Splash Guards Rear Pair

SKU: VML3Z16A550LB

$319.00

Shipping: Ships by Jan. 18

Pickup: Free at Dealer

Super Duty Platinum 2017-2025 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.75' Bed

Super Duty Platinum 2017-2025 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.75' Bed

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Pickup Required

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BRONCO METHOD CENTER CAP - OXFORD WHITE

BRONCO METHOD CENTER CAP - OXFORD WHITE

SKU: M1096FPMW

$60.00

Shipping: Ships by Jan. 18

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Mustang 1979-2014 Ford Performance Lug Nut Kit

Mustang 1979-2014 Ford Performance Lug Nut Kit

SKU: M1012A

$15.00

Shipping: Ships by Jan. 18

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5.2/5.0L Main Bolt Kit

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SKU: M6345M52

$45.00

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Edge 2019-2024 Rear Bumper Protector

Edge 2019-2024 Rear Bumper Protector

SKU: KT4Z17B807A

$100.00

Shipping: Ships by Jan. 18

Pickup: Free at Dealer

...

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