Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 1964-1995 Roller Pilot Bearing for 289/302/351C and 351W

Mustang 1964-1995 Roller Pilot Bearing for 289/302/351C and 351W

SKU: M7600A

$15.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Maverick 2025, Lighted Front Grille Ford Oval

Maverick 2025, Lighted Front Grille Ford Oval

SKU: VSZ6Z8213A

$309.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Super Duty 2023-2025 Leer Group Black Hard Folding 4 Panel Tonneau/Bed Cover 6.75ft

Super Duty 2023-2025 Leer Group Black Hard Folding 4 Panel Tonneau/Bed Cover 6.75ft

SKU: VPC3Z99501A42A

$1,669.00

Shipping: Ships by Jan. 18

Pickup: Free at Dealer

Mustang Cobra 1996-1998 Intake Plaque

Mustang Cobra 1996-1998 Intake Plaque

SKU: M1447D46

$15.00

Shipping: Ships by Jan. 18

Pickup: Free at Dealer

Bronco Orange Tow Hooks Pair

Bronco Orange Tow Hooks Pair

SKU: M18954BO

$180.00

Shipping: Ships by Jan. 18

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Super Duty 2017-2022 Stowable Single Bed Loading Ramp

Super Duty 2017-2022 Stowable Single Bed Loading Ramp

SKU: HC3Z99286F56B

$540.00

Shipping: Ships by Jan. 18

Pickup: Free at Dealer

F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 5.5 Box

F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 5.5 Box

SKU: ML3Z16450CA

$750.00

Pickup Required

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Super Duty 2020-2022 Black Oval Kit with Camera

Super Duty 2020-2022 Black Oval Kit with Camera

SKU: M1447SDC

$140.00

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Ranger 2024-2025 Crew Cab Black Anodized Step Bar Filler

Ranger 2024-2025 Crew Cab Black Anodized Step Bar Filler

SKU: VR1WZ99200A20B

$769.00

Shipping: Ships by Jan. 18

Pickup: Free at Dealer

...

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