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Frequently Asked Questions

What is the issue tied to this safety recall?

The steering wheel may oscillate without warning (alternating clockwise/counterclockwise) during steering due to the electric power-assisted steering (EPAS) providing unintended steering assist. This unintended steering assist could lead to loss of vehicle control while driving, increasing the risk of a crash.

What is the cause of the issue?

Affected vehicles have an incorrect steering torque sensor calibration.

When will the repair be available?

The repair is expected to become available in August 2024.

What is the repair?

Dealers will update the software in the vehicle’s power steering control module (PSCM).

When will you notify customers?

Ford expects to begin sending letters to customers in August 2024.

Will there be a charge to customers?

No

 


*Available on XLT and LARIAT trim levels.