Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
2024 Escape®
Performance
EPA-Estimated Ratings FWD (Actual mileage will vary):
•1.5L EcoBoost® Engine: 27 City/34 Hwy/30 Comb MPG
•2.0L EcoBoost® Engine: N/A
•2.5L I-4 Hybrid Engine: 42 City/36 Hwy/39 Comb. MPG
•Plug-in Hybrid 2.5L I-4 Engine: 101 Comb. MPGe and EPA-Estimated All-Electric Range is 37 Miles*
EPA-Estimated Ratings AWD (Actual mileage will vary):
•1.5L EcoBoost® Engine: 26 City/32 Hwy/28 Comb MPG
•2.0L EcoBoost® Engine: 23 City/31 Hwy/26 Comb MPG
•2.5L I-4 Hybrid Engine: 42 City/36 Hwy/39 Comb MPG
•Plug-in Hybrid 2.5L I-4 Engine: N/A
...less2024 Ford Escape® Plug-in Hybrid model with optional equipment and extra-cost color option shown. Available at Ford EV-certified dealers only.
*Based on full charge. Actual range varies with conditions such as external environment, vehicle use, vehicle maintenance, high-voltage battery age and state of health.
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